Provider operations
Standard provider commercial framework
This is an operating framework, not a contract. Final commercial terms remain route- and jurisdiction-specific.
Validation → paid routing → scale
- Limited trial/validation.
- Define a qualified lead objectively.
- Use pay-per-lead, monthly minimum, exclusivity or another documented model.
- Increase volume only when response and outcome data support it.
Core rules
- No resale of request data.
- Maintain current capacity, service area and credentials where applicable.
- Invalid-lead disputes require the lead ID and an objective reason.
- Exclusivity is explicit, never implied.
- Routing may pause for expired verification, capacity or poor response.